Welcome guest   login       Deutsch, Dansk   

Expert System

Introduction, Situation Analysis, Instructions, Technical Background

Case 10 Allocating Parking Spaces

Setting: Manufacturing Plant; Your Position: Plant Manager

You have just been appointed plant manager of a new plant located in the southeastern United States. The plant is presently under construction and is set to open its doors in six weeks. Your group of five department heads has been selected, and they have just begun working with you in selecting their own staff, purchasing equipment, and generally anticipating the problems that are likely to arise when you move into the plant.

In reviewing a final set of plans for the building, you noticed for the first time the parking facilities that are available. There is a large lot across the road from the plant intended primarily for hourly workers and lower-level supervisory personnel. In addition, there are seven spaces immediately adjacent to the administrative offices. However, company policy requires that a minimum of three spaces be dedicated to handicapped parking, leaving you only four spaces to allocate among you and your five department heads. There is no way of increasing the total number of such spaces without changing the structure of the building.

While there are no obvious status differences among your department heads, there are some salary differences; but these have been governed by experience and by considerations of supply and demand, and you are anxious to minimize these differences as much as possible. You know that each of your managers has recently been promoted to their new position and expects reserved parking privileges as a consequence of their new status.

Your answer: Facilitate

Decision SignificanceHow important is the "quality" of the decision, i.e. to what extent does the decision have material, strategic impact on your clients or beneficiaries inside or outside of the organization. (click for details)   Group ExpertiseDoes the group collectively have the necessary knowledge to solve the problem and or make this decision? (click for details)
Importance of CommitmentTo what degree will the implementation of the decision require the support and cooperation of the group to be effective? (click for details)   Interaction ConstraintAre there time or geographic constraints which would prevent you from bringing the team together (physically or by telecom) to make the decision? (click for details)
Leader ExpertiseTo what extent do you, the leader, have the necessary knowledge to solve the problem or make this decision? (click for details)   Team Competence How competent is the group at working together as a team in solving problems or making decisions. The issue is not their factual or analytical technical knowledge, but rather their ability to work together synergistically. (click for details)
Likelihood of Commitment How likely is it that the group would accept your decision as the best course of action even though not included in the decision making process itself. (click for details)   Time/Dvpt PreferenceChoose the importance of time and development individually or use the values specified by either the Time or Development Driven model.(click for details)
Goal AlignmentTo what degree are the members of the group committed to the achievement of the oganization goals which are at stake in this decision? (click for details)      Value of TimeThe value of time varies with the number and intensity of other activities confronting you and your group. Considering your current workload, rate the value of time. (click for details)
Likelihood of DisagreementHow controversial is this decision likely to be among the members of the group? (click for details)      Value of DevelopmentHow important is it to you to develop the capabilities of your group or team, i.e. increasing their knowledge, their commitment to the organization, and their effectiveness in working together? (click for details)
Analysis for (?)
Not authorized to use Expert System: Login or Contact us for access.

Copyright © 2018 Victor H. Vroom