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Expert System

Back, Introduction, Situation Analysis, Instructions, Technical Background

Decision Processes: Definitions

Decide

You make the decision alone and either announce or "sell" it to the group. You may use your expertise in collecting information from the group or from others that you deem relevant to the problem.

Consult (Individually)

You present the problem to group members individually, get their suggestions, and then make the decision.

Consult (Group)

You present the problem to the group in a meeting, get their suggestions, and then make the decision.

Facilitate

You present the problem to the group in a meeting. You act as facilitator, defining the problem to be solved and the boundaries within which the decision must be made. Your objective is to get concurrence on a decision. Above all, you take care to ensure that your ideas are not given greater weight than those of others simply because of your position.

Delegate

You permit the group to make the decision within prescribed limits. The group undertakes the identification and diagnosis of the problem, developing alternative procedures for solving it, and deciding on one or more alternative solutions. While you play no direct role in the group`s deliberations unless explicitly asked, your role is an important one behind the scenes, providing needed resources and encouragement.